Notation Based on the Act on Specified Commercial Transactions
The following is displayed in accordance with Article 11 (Advertisements for Mail-Order Sales) of the "Act on Specified Commercial Transactions."
| Seller | Storix Co., Ltd. |
|---|---|
| Representative | 畑 俊貴央 |
| Address | 〒530-0022 Shinko Maison Ogimachi Room 802, 1-18 Naniwacho, Kita-ku, Osaka-shi, Osaka |
| Contact | Email: vietkara.info@gmail.com Telephone: Will be disclosed without delay upon request. Please make inquiries by email. |
| Selling Price | VIETKARA Points (1 point = 1 yen) The price of each Points package is displayed on the Points top-up screen. |
| Charges Other Than the Selling Price | Communication and connection charges required for internet access are borne by the customer. |
| Payment Method | Credit card payment / PayPay (both using the PAY.JP payment system) |
| Payment Timing | Payment is finalized upon completion of the Points purchase procedure. |
| Delivery Timing of Goods (Points) | Points are granted to your account immediately after payment is completed. |
| Returns and Cancellations | Due to the nature of the product (digital content), Points cannot be returned or refunded after purchase. However, if a service such as online karaoke is not provided for reasons attributable to the Company or the cast (e.g., cast no-show, cancellation of a session that has not started), the full amount of Points scheduled to be consumed will be refunded. |
| Points Expiration Date | The expiration date of Points can be checked on the Points history screen in My Page. |
| Operating Environment | The latest versions of Google Chrome / Safari / Microsoft Edge / Firefox are recommended. Camera and microphone access permission is required to use online karaoke (video calls). |
Date of Enactment: July 14, 2026